Terms and Condition

Effective Date: October 27, 2026

Company Name: Debugg Solutions

Registered/Operational Address: 2nd Floor, 7119A, Ward No.01, Road No.04, Sonari Market, Kagalnagar, Sonari, Jamshedpur – 831011, East Singhbhum, Jharkhand, India.

1. Acceptance of Terms

By accessing or using the website www.debuggsolutions.in, or by engaging Debugg Solutions (“Company,” “we,” “us,” or “our”) for Business Process Outsourcing (BPO), Data Entry, or Medical Billing and Revenue Cycle Management (RCM) services, you (“Client,” “User,” or “You”) agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our website and services.

2. Scope of Business Services

Debugg Solutions provides domestic and international BPO operations, high-accuracy data entry, voice/non-voice customer support, and medical billing and coding services.

• Informational Purpose: The materials and information provided on this website are for general informational purposes and service evaluation only.
• Service Agreements: Execution of actual client projects, turnaround times, pricing structures, key performance indicators (KPIs), and specific deliverables shall be governed by separate, signed legal contracts—such as a Master Services Agreement (MSA), Statement of Work (SOW), or Service Level Agreement (SLA).

3. Confidentiality and Non-Disclosure

We recognize the sensitivity of the business, operational, and operational data entrusted to us.

• Confidential Information: All proprietary workflows, client data files, business processes, and datasets shared with Debugg Solutions during inquiry or active service engagements are treated as strictly confidential.
• Workforce Obligations: All personnel, Data Entry Specialists, and BPO agents employed by Debugg Solutions operate under strict, legally binding Non-Disclosure Agreements (NDAs) and zero-tolerance physical and digital security protocols.
• Non-Permitted Disclosure: We do not disclose, commercialize, or share client data with third parties unless required by operation of law or explicit client authorization.

4. Healthcare Data Handling & HIPAA Compliance

For clients operating in the international healthcare sector (specifically US healthcare providers, medical billing entities, and covered entities):

• Business Associate Framework: Debugg Solutions acts as a Business Associate or Subcontractor handling Protected Health Information (PHI) and electronic PHI (ePHI).
• Security Safeguards: We enforce strict technical, physical, and administrative safeguards to ensure the confidentiality, integrity, and security of ePHI processed across our medical billing and coding operations.
• Access Controls: Access to patient health records, diagnostic billing codes, and claims data is strictly restricted to authorized personnel on a need-to-know operational basis.
• Business Associate Agreements (BAA): All healthcare billing engagements are subject to execution of a formal Business Associate Agreement outlining breach notification protocols and compliance obligations under HIPAA guidelines.

5. Intellectual Property Rights

• Company Assets: All content on www.debuggsolutions.in—including text, branding, logos, graphics, icons, software scripts, brand identity, and site layouts—is the exclusive property of Debugg Solutions and protected by Indian and International copyright and trademark laws.
• Client Assets & Data: All source data, electronic medical records (EMR), and client-provided material remain the sole property of the Client.
• Operational Artifacts: Internal training materials, custom macros, operational frameworks, and workflows developed by Debugg Solutions for project execution remain our proprietary property.

6. Client Responsibilities

Clients engaging our BPO, Data Entry, or Medical Billing services agree to:

• Provide accurate, complete, and lawfully obtained source data and files.
• Ensure all credentials and data transfer methods shared with Debugg Solutions comply with applicable data protection laws.
• Maintain backup copies of all raw data transmitted to Debugg Solutions.

7. Limitation of Liability

• General Limitation: Debugg Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, revenue, or business continuity) arising out of or in connection with the use of our website or service offerings.
• Source Data Discrepancies: We accept no liability for operational delays or billing rejections resulting from inaccurate, incomplete, or corrupted source data provided by the client.
• Force Majeure: Neither party shall be held liable for failure or delay in performing obligations under these terms due to causes beyond reasonable control, including natural disasters, acts of government, telecom/internet infrastructure disruptions, or power grid failures.

8. Third-Party Tools & Links

Our website or service operations may reference or utilize third-party tools, hosting providers, or platforms. Debugg Solutions does not assume responsibility for the content, privacy policies, or practices of external websites or software services beyond our direct operational control.

9. Modifications to Terms

Debugg Solutions reserves the right to revise, update, or amend these Terms and Conditions at any time without prior notice. The updated version will be indicated by an updated “Effective Date” at the top of this page. Continued use of our website or services constitutes acceptance of the updated terms.

10. Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India.

Any legal suits, actions, or proceedings arising out of or related to these terms or our services shall be instituted exclusively in the competent courts located in Jamshedpur, East Singhbhum, Jharkhand, India.

11. Contact Details

For questions, legal notices, or compliance inquiries regarding these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: +91 [62995 44242]
• Office Address:

Debugg Solutions

2nd Floor, 7119A, Ward No.01, Road No.04,

Kagalnagar Market, Sonari,

Jamshedpur – 831011, East Singhbhum, Jharkhand, India.